Real World Guarantees
Guarantee on Quality of Service:
If you are not completely satisfied with our service, you will not be charged – period. No fine print, no fancy “lawyer speak”, just our guarantee that we will solve your PC or network problem or you will not be charged.
Guarantee on Virus Protection:
If you receive a virus on any file server that is under our Cyber Sentry Management Solution, you will not be charged for that device for that month. Money back – guaranteed!
Guarantee on Timely Response:
If you request service from CSI, and we neither answer your phone call with an engineer nor respond to your request within one hour, our labor to solve that problem is free. We want you to know that our clients are the most important part of our company, and we prove it to you EVERY TIME you call.
BOTTOM LINE : Computer Systems, Inc. will GUARANTEE your satisfaction!